Question 1

What areas do you serve?

Accepted Answer

We proudly serve homeowners along the Emerald Coast, including Destin, Panama City Beach, 30A, Fort Walton Beach, and surrounding areas.

Question 2

What is your process from start to finish?

Accepted Answer

Our process is simple and stress-free:
1. Free Consultation – We visit your home to discuss ideas, take measurements, and show samples.
2. Design & Quote – You’ll receive a clear, no-obligation quote with all your options.
3. Custom Production – Your order is made to measure using high-quality materials.
4. Professional Installation – Our expert installers complete the job with care and precision.
5. Aftercare & Support – We’re here for any adjustments or maintenance you may need later.

Question 3

Do you offer free consultations?

Accepted Answer

Yes, our design consultations are completely free. It’s the best way to explore options and get expert advice tailored to your space.

Question 4

How long does it take from consultation to installation?

Accepted Answer

Most custom orders are installed within 3–6 weeks, depending on the product and supplier lead times. Your consultant will give you an accurate timeframe.

Question 5

Do you have a showroom?

Accepted Answer

Yes we have a showroom and we bring samples, fabrics, and materials directly to you. That way, you can see everything in your own lighting and décor. You can find us here

Question 6

What payment options do you accept?

Accepted Answer

We accept major credit cards, checks, and electronic payments. Deposit amounts and payment schedules will be clearly outlined before work begins.

Question 7

Are your products covered by a warranty?

Accepted Answer

Yes — all of our products come with manufacturer warranties, and we also guarantee our workmanship for added peace of mind.

Question 8

Do you offer commercial services?

Accepted Answer

We do. From restaurants and resorts to offices and community spaces, our team can design and install custom shading and weather-protection solutions for any scale project.

The Shade & Drape Co.

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